Contact Us

Have questions about SMASH? Whether you're a yard looking to list catalytic converters and scrap metals, or a buyer seeking access, we'd love to hear from you.

Get in Touch

Whether you're a recycling yard looking to list catalytic converters and scrap metals, a buyer seeking access to the platform, or you have a general question, we're here to help.

General Inquiries

info@smashscrap.ca

For questions about the platform, partnerships, or getting started.

Call Us

1-855-SMASH-74

(1-855-762-7474) — Toll-free across Canada & the United States.

Technical Support

support@smashscrap.ca

For existing users who need help with their account or the platform.

SmashScrap.ca LTD

Operating as SMASH — Scrap Metal Auction Sales Hub

A B2B scrap metal auction platform and recycling services network serving the United States and Canada.

Common Topics

I'm a Recycling Yard

Want to start listing your catalytic converters, scrap metals, and other materials on SMASH? We'll help you get set up. Email us at info@smashscrap.ca and tell us about your yard and we'll walk you through the vetting and onboarding process.

Or Register Now

I'm a Scrap Metal Buyer

Looking to source catalytic converters, ferrous, non-ferrous, or other scrap from yards in Canada and the United States? Auction trading is strictly B2B. Sign up and complete account approval and applicable business verification before trading.

Email Us

Partnership Inquiries

Interested in partnering with SMASH? Whether you're in logistics, refining, or industry services, we're open to conversations about how we can work together to serve the recycling industry better.

Have Other Questions?

Check out our FAQ page for answers to common questions, or browse our blog for industry insights and platform updates.

Include your organization and relevant sale, invoice or listing reference so the team can investigate.

Fees, bids and payment

Listing auction inventory is free. Sellers pay their configured commission on completed auction sales; eligible buyer platform charges are shown before bidding and on the applicable SMASH invoice. Review your account's agreed rate and the sale terms, or ask support before committing.

Buyer bids are sealed from other buyers. Sellers and authorized SMASH staff review offers. An accepted offer remains subject to the platform's sale approval process.

Buyers pay sellers directly under the purchase invoice and sale terms. SMASH platform charges are invoiced separately. Check the recipient, currency, taxes, shipping arrangements and cleared funds before releasing material. A shipping quote request does not book transport.

The SCRAP FEED is a separate membership arrangement. Posting is free; reading/responding requires the appropriate membership. Your recorded rate and billing status appear in Feed Account & Billing. Contact info@smashscrap.ca if an agreed rate or invoice needs clarification.

What company verification means

Company verification reflects review of submitted business identity evidence against the requirements shown for the account. Personal contact verification and auction eligibility are separate checks. A badge is not a guarantee of payment, material quality, licensing in every region, insurance or a successful transaction. Review the sale details and applicable obligations with the counterparty before committing. Ask SMASH about verification.